We will reply to your email within one business day.
Please contact us if you have any questions about your order or our products.
In our travels we are always on the lookout for one of a kind items. If you are looking for something special - clothing, textiles, rugs, artwork, etc, let us know. We will be happy to discuss our personal shopping plan with you.
We want shopping with SAPANA to be an experience you love. Our goal is to create an online community that shares an appreciation for artisans around the world. A community that supports and encourages self betterment through "dreaming", setting goals and working hard to achieve those goals.
Understand that you are purchasing items that are unique and if not entirely made by hand, they are in some part hand crafted by artisans. Kantha products in particular will often have stray threads that don't affect the integrity of the product but enhance their story.
SAPANA is a small company of individuals. We strive for perfection, but we are human. If your order is not filled properly or an item is damaged, you are required to contact us within 10 days of receiving your goods.